Policies

Read it Carefully

Welcome to Arrow Solutions. Your trust is important to us, and we are committed to maintaining transparency, integrity, and professionalism in all aspects of our business. The following policies outline how we handle your information, deliver our services, and maintain accountability across our operations.


Privacy Policy

At Arrow Solutions, we value your privacy and are dedicated to safeguarding the personal information you share with us. When you contact us, subscribe to our newsletter, or use our services, we may collect basic information such as your name, email address, phone number, and business details. This information is used exclusively to:
-Communicate with you regarding your inquiries or projects
-Provide, improve, and personalize our services
-Share important updates or promotional offers (only with your consent)
We strictly protect your data from unauthorized access, alteration, or disclosure. We do not sell, rent, or trade your information with any third parties unless required by law or to fulfill a service request (e.g., domain registration). All personal data is stored securely and handled in compliance with applicable privacy laws.

Refund & Cancellation Policy

We aim for full client satisfaction and transparency in every project. However, due to the nature of our digital services, the following conditions apply:
-Once a project has started and resources are allocated, advance payments are non-refundable.
-If a client decides to cancel a project midway, charges will be applied for the work completed up to that point.
-In rare cases where Arrow Solutions fails to meet agreed deliverables, a partial refund or credit may be considered after internal review.
-No refunds will be issued for completed or delivered services such as domain registration, hosting, SEO campaigns, or design work.
We encourage open communication at every stage to ensure satisfaction and avoid disputes.

Terms of Service

By accessing our website or engaging with our services, you agree to comply with the terms outlined below:
-All materials, content, designs, and intellectual property on this website belong to Arrow Solutions and cannot be copied or redistributed without written permission.
-Clients are responsible for providing accurate information, timely communication, and necessary materials (such as text, images, or credentials) for project completion.
-Project timelines depend on client responsiveness. Delays in providing content or feedback may affect delivery dates.
-Payments must be made according to the agreed schedule. Work may be paused or terminated if payments are delayed.
-We reserve the right to modify, suspend, or discontinue services if misuse, abuse, or breach of agreement is detected.
By using our site or services, you acknowledge that you have read and accepted these terms.

Cookie Policy

Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies help us:
-Understand how visitors use our website
-Improve navigation and user experience
-Offer personalized content and services
You can choose to disable cookies through your browser settings. However, certain parts of the website may not function properly without them. By continuing to browse our site, you consent to the use of cookies in accordance with this policy.

Service Delivery Policy

At Arrow Solutions, we pride ourselves on delivering high-quality digital solutions on time and as promised.
-Project delivery timelines are mutually agreed upon before work begins.
-Delays caused by incomplete client information, feedback, or approval may extend the delivery schedule.
-All projects are delivered digitally via email, secure links, or client portals.
-Once final deliverables are handed over and full payment is received, ownership of designs, code, or files is transferred to the client.
Our support team remains available for post-launch maintenance or updates as per the agreed plan.

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